Digital Poverty - Ch. 4 - Institutional Design of the Regulator Agency in Latin America and the Caribbean
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A direct relationship between democracy and development shows that the most fair and equal societies are the ones in which citizens have access to political and economic decision-making centers, through a legal system that guarantees the full exercise of their rights and the possibility of demanding accountability from the authorities for the trust deposited in them by the community. This is even more important when referring to poor people living in cities and rural areas. For them, the public sector -with all its structural deficits and problems- does not acknowledge their needs, and the lack of real solutions for the communities leads to an alarming and constant social tension, which affects governability in our countries. This paper establishes the need for a change in the institutional model of the telecom regulators, aiming for more efficient regulations that address citizen's needs, especially the poorest sectors, through an increase in citizen's participation in decisions affecting them.
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